Partner · Live chat and AI replies in 60+ languages

EnuChat: live chat in your visitors' language

EnuChat is a live chat and AI assistant for websites that translates conversations automatically across 60+ languages - ideal for hotels, schools and venues with visitors from all over the world.

Visit enuchat.com ↗
A hotel reception desk with a laptop showing a live chat conversation

A virtual tour answers the question "what does it look like?". The next question is usually more specific: "Is there parking?", "Can we visit on Saturday?", "Do you have a room with a sea view?". The chat in the corner of this website is EnuChat - and it is the tool we recommend to clients who want to answer those questions straight away, in any language.

Chat that translates itself

The problem with a website chat for an international audience is language. EnuChat solves it by translating conversations automatically: the visitor writes in their language, your team replies in yours, and each side sees the conversation in their own language. It supports more than 60 languages with automatic detection, so nobody has to choose a language first.

For the places we photograph this matters a lot:

  • Hotels in London welcome guests from every continent.
  • International and independent schools talk to families abroad before they ever visit.
  • Universities and language schools answer students from dozens of countries.
  • Clinics and aesthetic practices often serve patients who are more comfortable in their own language.

AI replies from your own information

When nobody is available, EnuChat can answer on its own. You upload your FAQs, policies or product information to a knowledge base, and AI replies to visitors using that content - powered by Claude and a semantic search over your documents. A rules engine (IF/THEN) can route conversations, send automatic replies or trigger alerts, and API connections let the chat fetch live data such as availability or order status during a conversation.

For the team

Conversations arrive in an operator dashboard in real time, and there are mobile apps for iOS and Android, so replies do not have to wait until someone is back at the desk. The widget can be styled with your colours, with a welcome message per language and proactive greetings.

One line to install

EnuChat is added to a website with a single script tag containing your widget key - the same way it runs on panoramea.co.uk. There is a free plan and no credit card is needed to start; details are on enuchat.com.

Tour plus chat

A 360° tour builds interest; a chat turns that interest into a booking, a visit or an enquiry. If people are looking around your building online, give them a way to ask a question right there.

Try EnuChat on your own website, or talk to us about a virtual tour to go with it.

Want a 360° tour of your place?

Tell us what you would like to show - we will suggest the number of panoramas and a date for the shoot.